Warranty Information

This warranty is extended only to the original purchaser of a new product. The robot must be purchased from www.iloverobots.com

iloveRobots's warranty obligations for the iloveRobots robot are limited to the terms set forth below:

iloveRobots is the consumer brand of Bossa Nova Robotics(“Bossa Nova”) warrants to the original purchaser that this robot will be free from defects in materials and workmanship from the date of retail purchase (the “Warranty Period”) under normal use for a period as outlined below:

If a defect arises:

(1) You may within 30 days from the date of purchase return robots purchased at www.iloverobots.com and receive a replacement robot or a refund. We will pay the return shipping costs. We will credit you in the same manner as your original payment within 3 weeks of receiving the returned item.

(2) After 30 days from the date of purchase and within the Warranty Period (90 days) you may receive a replacement for defective robots.

Please contact us at support@iloverobots.com or call 1-877-484-6556 and +1-412-453-4220 to receive a Return Material Authorization (RMA) form. When you send us the completed form, we will provide you with a Return Material Authorization Number. Provide this number with your package when you drop off your package at any FedEx Shipping Center. We will not accept returns without this authorization number. Include the original purchase receipt and either the original box or the UPC code label from the box to claim. Returns will not be accepted after 90 days.

If the robot is replaced, the replacement robot becomes your property and the replaced robot becomes iloveRobots’ property.

EXCLUSIONS AND LIMITATIONS

This warranty covers the normal and intended use of the robot. This warranty does not apply: (a) to damage caused by accident, abuse, unreasonable use, improper handling and care or other external causes not arising out of defects in materials or workmanship; (b) to damage caused by service performed by anyone who is not an authorized representative of iloveRobots; (c) to any hardware, software or other add-on components installed by the end-user; (d) if the robot has been disassembled or modified in any way; (e) to cosmetic damage, including but not limited to scratches, dents or broken plastic, or normal wear and tear.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MIGHT ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. iloveRobots' RESPONSIBILITY FOR PRODUCT DEFECTS IS LIMITED TO THE REPLACEMENT OF THIS PRODUCT OR THE REFUND OF THE PURCHASE PRICE FOR THIS PRODUCT. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE EXPIRATION OF THE LIMITED WARRANTY PERIOD.

If any term of this warranty is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, iloveRobots IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES HOWSOEVER CAUSED RESULTING FROM BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THESE LIMITATIONS MIGHT NOT APPLY TO YOU.

Valid only in U.S.A. and Canada.